Privacy Policy

At Wellness Armor, your privacy matters. This Privacy Policy describes how we collect, use, and protect your personal information when you visit wellnessarmor.com or purchase our products. By using our website, you agree to the practices outlined here.

1. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our services.

Information you provide

• Name, email address, and shipping address when you create an account or place an order
• Billing and payment information (processed securely through Shopify)
• Communications you send to our support team
• Information you provide when subscribing to our newsletter

Information collected automatically

• Device and browser information (type, operating system, IP address)
• Pages you visit and actions you take on our website
• Order history and product preferences
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Communicating about your orders, shipments, and account
• Sending marketing emails (only if you've opted in)
• Improving our website, products, and customer experience
• Preventing fraud and ensuring website security
• Complying with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate our business:

• Shopify — payment processing, order fulfillment, and store infrastructure
• Shipping carriers — to deliver your orders
• Email service providers — to send order confirmations and marketing communications
• Legal authorities — when required by law or to protect our rights

All third-party providers are contractually obligated to protect your data and use it only for the services they provide to us.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

For all users

• Access — request a copy of the information we have about you
• Correction — update inaccurate or incomplete information
• Deletion — request that we delete your personal data
• Opt-out — unsubscribe from marketing emails at any time

For California residents (CCPA)

Under the California Consumer Privacy Act, you have additional rights including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of any sale of personal information (we don't sell your data).

For European residents (GDPR)

Under the General Data Protection Regulation, you have the right to data portability, the right to restrict or object to processing, and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at support@wellnessarmor.com.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. Payment information is processed by Shopify, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically kept for 7 years for tax and accounting purposes.

7. International Data Transfers

Wellness Armor is based in the United States. If you access our website from outside the U.S., your data may be transferred to and processed in the United States or other countries where our service providers operate. By using our website, you consent to this transfer.

8. Children's Privacy

Our products are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about the cookies we use, please see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. For significant changes, we'll notify you via email or a prominent notice on our website.